Terms and Conditions

Parties. Jolie Clinic will be referred to as “Seller” and the person or company purchasing as indicated on the front hereof will be referred to as “Buyer.”

**Return Policy for Skincare Products**
Thank you for shopping with us! We take pride in our products and your satisfaction is our top priority. If you need to return a skincare product, please review our return policy below.**Return Eligibility:**
1. Items must be returned **unopened and in perfect, saleable condition**.
2. Returns are accepted **within 7 days of receiving the item**.
3. Only **non-discounted items** are eligible for return. Discounted items are final sale and cannot be returned or exchanged.
**How to Initiate a Return:**1. To initiate a return, please contact our customer service team at katie@jolie.clinic 
2. Include your order number and the reason for the return in your message.
**Return Process:**
1. Once your return request is approved, you will receive instructions on how to send the item back to us.
2. Please securely package the item to prevent damage during shipping. We recommend using a trackable shipping method to ensure it reaches us safely.
**Refunds:**- Upon receiving and inspecting your returned item, we will process your refund to the original method of payment. Please allow 7-10 business days for the refund to appear on your account.
**Exclusions:**- Unfortunately, we cannot accept returns on opened or used products, and any items that do not meet our return policy criteria will be sent back to you at your expense. Thank you for your understanding. If you have any questions or concerns regarding our return policy, feel free to reach out. We appreciate your business and are here to help!

Price Adjustments. The prices stated herein do not include any sales, use, or other taxes unless so stated specifically. Such taxes will be added to invoice prices in those instances in which Seller is required to collect them from Buyer; provided, however, that if Seller does not collect any such taxes and is later asked by or required to pay such to any taxing authority, Buyer will make such payment to Seller or, if requested by Seller, directly to such taxing authority. At Seller’s option, prices may be adjusted to reflect any increase in the costs of Seller resulting from state, federal, or local legislation, or any change in the rate charge or classification of any carrier.

Entire Agreement. This document contains the entire agreement between Seller and Buyer and constitutes the final, complete, and exclusive expression of the terms of the agreement, all prior or contemporaneous written or oral agreements or negotiations with respect to such terms as are included herein or are the subject matter hereof being merged herein. By way of illustration and not limitation, Buyer’s order shall be deemed to incorporate, without exception, all the terms and conditions hereof notwithstanding any order form of Buyer containing additional or contrary terms or conditions, unless Buyer shall have expressly advised Seller to the contrary in a writing apart from the printed provisions of such order form, and no acknowledgment by Seller of, or reference by Seller to, or performance by Seller under an order of Buyer shall be deemed to be an acceptance by Seller of any such additional or contrary printed terms or conditions. In the event of a written request by Buyer for additional or contrary terms or conditions, then such modifications may only be made in these terms and conditions by a written instrument signed by one of Seller’s officers.

Severability. In the event that any word, phrase, clause, sentence, or other provision hereof shall violate any applicable statute, ordinance, or rule of law in any jurisdiction in which it is used, such provision shall be ineffective to the extent of such violation without invalidating any other provision hereof.

Governing Law. This document and the sale of any products hereunder shall be governed by and construed in accordance with the laws of the State of SA Australia.